Meyer Jabara Hotels adds Chris Clap as chief technology officer – a first-time position for the 48-year-old hotel ownership and management company.
“We’ve long been committed to leveraging technology to drive better outcomes,” Ted Jabara, Meyer Jabara Hotels senior vice president, technical services, said in a statement. “Having worked with Chris in the past and being extremely impressed with his IT leadership experience, we recruited him to build a team and a vision that will enable us to better serve our properties, staff, and customers. Chris has the experience, professionalism, and customer service centric mindset we need to stay ahead of the technology curve and be truly future ready.”
Clap comes to Meyer Jabara Hotels with nearly 30 years of IT experience. Previously, Clap worked as a senior systems engineer and professional services engineer for Managed Services Providers, designing IT networks, security assessments, and custom solutions for customers. He started his career working for IBM supporting both internal and commercial accounts in application virtualization technology.
“Having worked with Meyer Jabara Hotels as a vendor, I know the team and what they stand for,” Clap said. “Their values and culture were a significant factor in my decision to join the company. This is a place where I can make a real impact, not just on systems, but on people’s day-to-day experiences. Meyer Jabara Hotels is embracing technology not to replace people, but to leverage human capabilities and allow our teams to focus on high-impact work. It’s all about building a foundation for how hospitality will be delivered in the future.”
MJH’s technology roadmap centers on three core pillars:
- Cloud-first operations: Leveraging Microsoft Office 365 and Microsoft Azure, the company will build a mobile-first digital ecosystem that enables staff to access data securely from anywhere, untethered by VPNs or legacy systems and results in faster, smarter decision making.
- Proactive security: Leveraging a resilient, layered security framework that integrates proactive and reactive tools, MJH will ensure up time and protect data integrity. From endpoint protection to real-time monitoring, the company is developing a depth-of-defense strategy to ensure technology roadmap success.
- AI and automation analysis: Leveraging workflow automation analysis – from accounting to revenue management – along with AI, the company will reduce manual data entry, increase speed, and eliminate inaccuracies.