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Magazine Cover Image
New edition: Check Out HM’s June Edition

Guest Feedback

Delavan Lake Resort Exterior
Operate

Tips for successful post-stay guest follow-up

Post-stay guest follow-up is essential for long-term customer loyalty and lucrative repeat visits, along with improving service and offerings.
Christine Blank Jun 2, 2025 8:00am
TrustYou unveils responseAI

TrustYou launches responseAI tool for guest feedback

Jul 13, 2023 9:07am
ReviewPro Auto Case Management

Curator selects ReviewPro for guest feedback

Oct 26, 2021 10:03am
ReviewPro launches the guest messaging hub

ReviewPro introduces Google direct-response API

Jun 5, 2019 9:58pm
Direct feedback is the holy grail of customer data but urging hotel guests to leave feedback after their stay concludes is a

4 ways to boost your hotel's direct feedback results

Dec 19, 2017 9:37am
IBC forms strategic TrustYou partnership

IBC forms strategic TrustYou partnership

May 2, 2017 11:34am

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