Property-management tech company Cloudbeds and guest-experience platform Canary Technologies have formed a strategic partnership that aims to improve hotelier efficiency, elevate the guest journey and boost profitability.
This partnership will unite Cloudbeds’ core property-management system, channel manager and booking engine with Canary Technologies’ guest-management system, including mobile check-in, upsells, AI-powered guest communication and secure transactions.
“Our partnership with Canary Technologies is about delivering real, measurable impact for hoteliers,” Sebastien Leitner, VP partnerships at Cloudbeds, said in a statement. “Together, we’re removing the friction that often slows down hotel operations and replacing it with a seamless experience that connects teams and guests like never before. This integration gives our mutual customers the tools they need to power their business on their terms.”
The integration aims to provide a frictionless, real-time flow of critical information between the Cloudbeds platform and Canary Technologies’ solutions. For hoteliers utilizing both platforms, this means:
- Operational Harmony: Manual data entry is eliminated, errors are reduced and key processes are automated, allowing staff focus to be shifted from administrative burdens to the delivery of exceptional, personalized service.
- Personalized Guest Journeys: Guests can expect seamless digital interactions, contactless options and personalized communication that can help drive satisfaction and loyalty.
- Accelerated Revenue Growth: Unified data and streamlined processes are leveraged to optimize upsell opportunities, enhance direct booking conversions, and maximize overall profitability with greater ease.
- Unified and Actionable Intelligence: Deeper insights into guest behavior and operational performance are gained through a consolidated view of data, promoting smarter decision-making and more strategic resource allocation.
“Today’s hoteliers are looking for integrated solutions that simplify operations, elevate the guest experience, and contribute directly to the bottom line,” said Bryan Michalis, VP of strategic partnerships at Canary Technologies. “Our integration with Cloudbeds reflects this shift—helping hotels streamline their tech stack, meet the expectations of modern travelers and unlock new revenue opportunities. We’re excited to collaborate on a solution that delivers real impact across the guest journey for our mutual customers.”