Mews has acquired Madison, Wis.-based artificial intelligence specialist DataChat as part of an effort to accelerate its development of autonomous agentic systems for hotel operations.
The acquisition was completed through Mews Ventures, the company’s investment arm focused on expanding its technology capabilities and market reach. Founded by a team of AI engineers and data scientists, DataChat has developed technology that is designed to allow users to interact with business data through natural language commands, automatically producing insights, workflows and predictive models without coding expertise, according to the company.
According to Richard Valtr, founder of Amsterdam-based Mews, the acquisition represents a step toward creating hospitality systems that can learn and adapt from operational data.
“Every guest interaction generates information that can improve performance,” Valtr said in a statement. “Integrating DataChat’s team and technology moves us closer to systems that continuously evolve and optimize hotel operations in real time.”
“At DataChat, our focus has been building technology that bridges human understanding and machine capability,” said Viken Eldemir, CEO of DataChat. “Together with Mews, we can create intelligent agents that understand intent, reason across data sources and act autonomously—making decision-making more intuitive for hoteliers.”
Mews said the integration will enable development of autonomous and semi-autonomous agents to support areas such as reservations, distribution, operations, revenue management and guest experience. The goal is to enable hotel teams to access insights or make operational adjustments through conversational interfaces rather than traditional reporting tools.